Our Policies

Razorpay Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT - How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at khadyapathya@gmail.com or mailing us at: 43/6/9b, Jheel Road, Kolkata - 700031, India.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - PAYMENT

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 7 - COOKIES

We use cookies to maintain session of your user. It is not used to personally identify you on other websites.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at order@hypothesize.tech or by mail at 273, Satra Plaza, Sector 19D, Palm Beach Road, Vashi, Navi Mumbai - 400705

Refund Policy

1. Refund Eligibility

Refunds are considered on a case-by-case basis for services that have not been delivered as per the agreed scope within the service agreement. To be eligible for a refund, the client must demonstrate that the service provider failed to deliver the specified service components without a valid reason.

2. Notification Period

Clients wishing to request a refund must notify the service provider in writing within 30 days from the date of service delivery or the date when the service was scheduled to be completed, whichever is earlier. The notification must include a detailed explanation of the reason for the request.

3. Assessment and Processing

Upon receiving a refund request, the service provider will assess the claim based on the service agreement and the evidence provided by the client. The service provider aims to process refund requests within 21 business days after receiving the request.

4. Partial Refunds

If the service has been partially delivered or if certain milestones have been completed, the service provider may offer a partial refund corresponding to the portion of the service not delivered as per the agreement. The calculation of any partial refund will be at the discretion of the service provider, based on the work completed and the costs incurred.

5. Non-refundable Services

Certain services, such as completed consultations, delivered reports, and any other services where the value has already been provided, are non-refundable. The service provider will clearly identify non-refundable services at the time of the service agreement.

6. Refund Method

Approved refunds will be processed using the original payment method unless otherwise agreed upon by both parties. The client may need to provide additional information to process the refund.

7. Cancellation Fees

In cases where a service is canceled by the client for reasons not attributable to the service provider, a cancellation fee of 30% will apply as specified in the service agreement. This fee is to cover the costs incurred by the service provider in preparing and scheduling the agreed services.

8. Modification of Refund Policy